Vistelar is a consulting and training institute focused on addressing the entire spectrum of human conflict at the point of impact — from before an interaction begins through to the consequences of how an interaction is managed.

Vistelar offers a wide range of training programs that address how to:

  • Provide better customer service
  • Predict, prevent and mitigate conflict
  • Avert verbal and physical attacks
  • De-escalate conflict
  • Control crisis and aggression
  • Handle physical violence

Vistelar’s methodologies are simple to learn, remember and apply due to our Point-Of-Impact-Conflict Management Framework™ and the systemized structure of the tactics we teach.

Through Vistelar Online we offer instructor-led online courses, self-paced online courses, and the online portion of our blended learning programs (online and in-person).

To learn more about Vistelar’s in-person training programs
and other products, 
please visit: Vistelar Website.

To view view in-person course training calendar,
please visit:


We look forward to having you in class!